Here is the full list of all 18 911 Operator achievements. It takes around 12-15 hours to unlock all of the achievements on Windows.
Complete the game on Expert difficulty
Complete a duty without overtime on Hard/Expert difficulty
Complete the Single City Run
Awarded for working in 15 different cities.
Awarded for resolving a case despite death of your team member
Awarded for finishing the campaign
Awarded for a sense of humor ;)
Awarded for gaining 100 reputation points on one duty
Awarded for long service (30 duties)
Awarded for resolving 50 fire or technical cases.
Awarded for keeping the roads safe (Resolve 50 driving reports)
Awarded for special tactical skills (gather 3 police teams before shooting starts)
Awarded for reaching high experience level (any team member)
Awarded for finishing 3 duties in a row without any death or major mistakes (less than -3 reputation)
Awarded for saving 50 people by driving them to a hospital.
Awarded to those wounded or killed while serving
Awarded for saving a life by giving proper first aid instructions
Awarded after finishing the training